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GDPR - General Data Protection Register

To comply with the current legislation on data protection we must tell you what personal data we hold about you, why we hold it and have your permission to retain it. We store data about clients to ensure we can contact them by mail, telephone or email: 

  • In an emergency

  • About booking reminders

  • Online booking

  • Any special offers

  • Newsletters 


What type of information do we hold?

We hold:

  • Your name

  • Your address

  • Your landline, work and mobile telephone numbers

  • Your email address

  • Contact details of another person responsible in case of an emergency

  • The details of your pet(s)

  • The name and telephone number of your veterinary surgeon.

What do you do with my information?


Any data we hold will not be provided to any other person or business except as required by law. 

We destroy your data if we have had no contact with you for 5 years.



Can I withdraw my consent?

You can opt out of any marketing contacts: please contact us on

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any information we have about you (we are allowed 30 days to provide it), contact us on 

GDPR Form 

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