
New Customers
Step by step requirements if you're new to us
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We do not offer boarding/doggy daycare to full males or full females (unneutered/chemical castration) dogs or cats over the age of 1.5 years old.​
Dog owners
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1. Check your dog is fully vaccinated with the yearly booster. If so, have your vet email us a copy to fourpawsgsy@gmail.com or you can WhatsApp us a picture at 07781118604.
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If your dog is not fully vaccinated, please arrange a visit to your vet for the 1st and 2nd vaccines (3-4 weeks apart).
2. A daycare trial is a requirement for all new dogs. Trials are only available Tuesdays & Wednesdays, please visit here to register your dog and book a trial - https://www.fourpawspethotel.co.uk/onlinebookings
3. Please print and bring the filled-out daycare/boarding form with you on the day of the trial, or forward us a completed copy via email and we can update the information to your dog's records before you arrive. You can find them here - https://www.fourpawspethotel.co.uk/boardingforms
Your online registration does not count as daycare/boarding forms, these are more detailed questions about your pet and require signatures.
If unable to do so, please allow extra time on the day of the trial to fill them out in reception or you can collect them during our opening hours before your pets stay.
4. Once the trial is complete, our team will discuss with you whether your dog is suitable for boarding. If so, you can then make your online booking for boarding here https://www.fourpawspethotel.co.uk/onlinebookings
Cat owners
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1. Check your cat is fully vaccinated with the yearly booster. If so, have your vet email us a copy to fourpawsgsy@gmail.com or you can WhatsApp us a picture at 07781118604.
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If your cat is not fully vaccinated, please arrange a visit to your vet for the 1st and 2nd vaccines (3-4 weeks apart).
2. Register your cat and make an online booking for boarding here https://www.fourpawspethotel.co.uk/onlinebookings
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3. Please print and bring the filled-out boarding form with you on the day of boarding, or forward us a completed copy via email and we can update the information to your cat's records before you arrive. You can find them here - https://www.fourpawspethotel.co.uk/boardingforms
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Your online registration does not count as boarding forms, these are more detailed questions about your pet and require signatures.
If unable to do so, please allow extra time on the day of boarding to fill them out in reception or you can collect them during our opening hours before your cats stay.
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Small animal owners
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​We also offer small animal boarding for Rabbits, Guinea Pigs, Rodents & Birds. We require up-to-date vaccinations for rabbits. Please have your vet email us a copy to fourpawsgsy@gmail.com or you can WhatsApp us a picture at 07781118604.
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Register your pet and make an online booking for boarding here https://www.fourpawspethotel.co.uk/onlinebookings
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Please print and bring the filled-out boarding form with you on the day of boarding, or forward us a completed copy via email and we can update the information to your pet's records before you arrive. You can find them here - https://www.fourpawspethotel.co.uk/boardingforms
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Your online registration does not count as boarding forms, these are more detailed questions about your pet and require signatures.
If unable to do so, please allow extra time on the day of boarding to fill them out in reception or you can collect them during our opening hours before your pets stay.
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If your pets are on medication, please contact us before making a booking to ensure we can administer the medication needed.
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If you have spoken to us, and your pets' are on medication then please fill out our medication form.
We are unable to administer the medication/supplements needed without a signed consent form.
Please fill out one form per medication/supplement.
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Please bring sufficient supplies for the stay and allow an additional 4 days in
case of any travel delays you may encounter. ​
Please provide treats/food to put the medication in - if necessary
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Please note the form is only valid from your check-in date to your check-out date. We cannot reuse old consent forms from previous stays.
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Boarding opening hours
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Monday to Friday: 10:00am to 11:30am & 2:30pm to 4:00pm (closed between 11.30am to 2.30pm)
Saturday: 10:00am to 1:00pm
Sundays & all Bank Holidays - closed to the public
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All dogs have to be neutered and/or spayed over 1.5 years old to be able to board and join doggy daycare.
All bookings will require a 50% non-refundable deposit to guarantee the booking. Full details under the tab "Booking info" - "Deposit"
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